With many supply companies out there, customers often find that support doesn’t last. As a new customer you receive great support, however this support slowly disappears further down the line.
Here at JDUK, we have a great team here to help our customers, new and old, to reach their full potential and grow their business. Here’s the top five reasons why we’re quickly becoming a go-to supplier for garage and entrance doors.
We Always Go That Extra Mile
At JDUK, we have a dedicated team out on the road, in the warehouse and in our offices that are renowned for always going the extra mile to help you wherever they can. We understand that sometimes, not everything goes to plan but we quickly and efficiently resolve these problems, giving you trust in us.
At every stage of the buying process, you will always have multiple points of contact. Whether you have a question about the products, installation, deliveries, ordering or even marketing, we have a specialist team always on hand and happy to help.
We Provide an Abundance of Help and Advice
Our customers come to us for various reasons. Some are looking to switch from their old supplier, some are looking to add another system to their existing product range, and some are completely new to the industry. Whatever the reason, we understand it can sometimes be a little daunting taking on a new product and we are always there to help, every step of the way.
At JDUK, our products are designed to be easy to fabricate and install. With our online support, help and guides and even video demonstrations, you have all the information you need readily available, in the palm of your hand. We also have downloadable guides accessible on our website; jam packed with all the information you need. Alternatively, if you prefer to speak to someone directly, we are just a phone call or email away.
We Provide In-Person Support
We will help you get up and running in any way we can. Our popular assist-fits with our door expert Rick Hamill have grown hugely in popularity. With over 25 years of experience, Rick is happy to assist in fitting our products to help show you the ropes. Take a look at our social media or YouTube channel to see Rick in action!
We also have a showroom with a selection of our great products, where we are happy to give you a tour. We have regular open days to announce our new product launches and give new customers an insight on the business and the products that we offer and get a feel for the quality of our products in person. Our open days have been extremely popular as customers have enjoyed meeting our team and other customers alike, while exploring the products that we have on offer.
We Offer Marketing Support
From small to large businesses, marketing is an important part of any company. We can help set you up with all the tools you need to gain more customers and grow your business.
Our marketing team have a great eye for detail and are able to customise brochures to your company branding, which can be sent digitally for you to either print out or send on directly to your customers.
We also have an array of marketing tools including colour and design sample booklets or textures and finishes samples which are available through our business. These are great marketing devices for customers to see the wide variety of customisable options that our products offer, helping them visualise their design.
Interested in our selection of marketing materials? Why not get in touch to discuss your options with our friendly team today.
We Have an Online Blog Full of Helpful Guidance
Keeping up to date with the latest trends and technical details can be challenging. This is why we have grown a detailed and dedicated industry blog with interesting weekly posts, to keep you ahead of the curve with all the latest company news and updates as well as useful how-to posts.
From top tips to technical breakdowns, customers find our blogs particularly useful. This is a great tool you can direct your team or customers to, helping to keep up to date with our company, products and the latest trends. On top of this, we have many social media platforms where we love to share customer installations, news and an abundance of product information. By following us on social media, you can keep up with our latest news.
About JDUK Door Systems
Customer support is a core value of JDUK Door Systems. With our dedicated team and their wealth of skills and knowledge, we are able to support a wide range of businesses.
To find out more reasons why JDUK might be the door supplier for you, give us a call on 01924 472924 or email us at info@jdukltd.co.uk.